These conditions related to the management of patients at risk of deterioration and the arrangements for assessing and triaging patients. The trust runs services at Russells Hall Hospital, Corbett Hospital and the Guest Hospital. This is the major ED in the area and serves the population of Dudley and surrounding areas. We carried out an out of hours, unannounced, focussed inspection on the morning of 28 June 2018 starting before 6am. People could not always access services when they needed. as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rate our services as 5 star. Guest hospital is a satellite hospital which offers additional outpatient facilities. Review titled Russells Hall Hospital Replied on 16 May 2022. All the best and take care. Visit https://www.careopinion.org.uk The emergency department (ED) includes a paediatric ED and both provide care for the population of Dudley, Stourbridge and the surrounding towns and villages, 24 hours a day, seven days a week. The community services provide clinical care to patients who are acutely, chronically or terminally ill in their own homes or from GP practices or health centres. Patients admitted to these wards could stay for extended periods and we saw that on some occasions their specific health and dignity need were not met because of this. Thank you for taking the time to tell us about your experience at our hospital and rate our services I wouldnt hesitate to re commended Russells Hall to give birth in. They suggested I phoned 111. The staff in A&E were very friendly and helpful and in no time at all, had my wound washed, stitched and dressed. I replied that I knew this. We are proud to be the healthcare partner you trust to care for those you love. ED can also refer you to AEC if you are an ambulatory patient (not likely to require inpatient admission). Our inspection of the trust covered only the Emergency and Urgent Care core service of Russells Hall hospital. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them. The trust does not always follow its own policy in relation to DNACPR (do not attempt resuscitation) notices. WebThe programme gained charitable status (registered number 518586) and was renamed Action Heart in the late 1980's. "This is one of the worst workplaces I have attended as a union officer since the beginning of the pandemic," Ms Lowe said. DY1 2HQ, Posted via The project was made possible thanks to a $25 million donation from Ben and Luanne Russell. I visited this hospital for my mental health which I naturally was very fearful of, but I really shouldn't have been. Of the 14 trusts inspected under the Keogh review for the quality and safety of their services, The Dudley Group NHS Foundation Trust was one of only three trusts that were not put into special measures. review titled Genuinely kind and helpful staff, review titled Poor communication at reception. Risks within the emergency department were not always identified and escalated appropriately. Russell Medical | 256.329.7100 | 3316 Highway 280, Alexander City, Alabama 35010, Russell Medical Orthopaedics & Sports Medicine. As a long-standing member of our hospital board, Mr. Russell has been instrumental in our strategic plan and steadfastly supports our vision to become a Official information from NHS about Russells Hall Hospital including contact details, directions, opening hours and service/treatment details Accident and emergency services - Russells Hall Hospital - NHS Your lovely comments have been shared with the AEC team who will be delighted to receive them. The Emergency Department (ED) is located at Russells Hall Hospital and is a 24/7 service. In AMU, you will also be reviewed by therapy services if necessary. Your kind comments have been shared with the team and senior management who will be pleased to hear of them. The main role of AMU is to provide you with an initial assessment, investigation and treatment for admissions with medical problems. People told us that they knew how to make a complaint if they needed to; however people we spoke to told us that they did not have any complaints. I could not fault staff, very professional, and polite, a credit to your hospital. We were not assured that all patients allocated to wait on the corridor were safe. Tickets cost 3 and the journey takes 5 min. What we found is summarised within the overall summary. Managers appraised staffs work performance to provide support and monitor the effectiveness of the service. Some people told us they would like more variety. The Acute Medicine Department, also known as The Rainbow Unit, is located in the new modular building close to the Emergency Department in Russells Hall Hospital. We further focussed on the areas of assessing and responding to patient risk, nurse staffing, medical staffing, leadership, governance and risk management. Core services provided at Russells Hall include urgent care, medical care, surgery, children and young people, maternity, outpatients, diagnostics, end of life and critical care. I recently came into hospital on the day surgery unit for a SLNB and biopsy. This means there is low to moderate transmission of COVID in the community. You can also view all doctors across all Russell Medical locations or call for a referral locally at 256-329-7149 or toll free at 1-800-329-DOCS. After firstly being admitted with a cellulitis infection in my left leg These were staff who may not fully understand the hospital processes and systems to keep patients safe.The staff we spoke with could not always locate clinical presentation information or history of the patients that could result in poor quality and unsafe care and treatment. The hospital states this is the largest donation in Russell Medicals history. You may be admitted to AMU if your expected length of stay is 48-72 hours. Clinical observations were not undertaken in a consistent manner. Patient Experience Team. the ability for patients to be assessed, diagnosed and start treatment on the same day, improving patient experience and reducing hospital admissions, avoiding unplanned and longer than necessary stays in hospitals, resulting in lower risk of infections and de-conditioning for patients. Please be assured that your kind comments have been shared with the team and senior management who will be pleased to hear of them. WebRussells Hall Hospital Ground floor, west wing, Russells Hall Hospital (01384) 456111 (ext. Your kind comments have been shared with the team and senior management who will be pleased to hear of them. WebOfficial information from NHS about Russells Hall Hospital including contact details, directions, opening hours and service/treatment details Departments and services - or call us on 0845 113 0012, Response from Change my preferences Following your discharge home, an electronic discharge summary will be sent to your GP giving details of investigations and treatment on the unit, with details of medication changes, medications on discharge and any recommendations for follow up and referrals. WebAt Broward Health Medical Center, we are dedicated to the health of the communities we serve. The Russell Legacy Project allows us to grow services centered on the largest sector who are in need of healthcare services, those citizens 65 years and olde.. The Foundation operates exclusively for charitable, religious, educational and scientific purposes to enhance the quality of life for those [], DUE TO COVID-19, WE ARE NOT OPEN TO THE PUBLIC! So many thanks to All the staff on A2, best wishes take care and stay safe. There were areas of poor practice where the trust needs to make improvements. This was based on information of concern we received relating to the management of patient flow and notice of concern relating to a death at the hospital. Patients presenting to the emergency department still did not always receive a robust assessment of their clinical presentation and condition during the triage process. DY1 2HQ, Posted via Covid-19 Release of Information Call Line: 256-215-7461 []. 2654/1783). There were no clear criteria for patients that could be put into the fit to sit areas of the department. A fantastic level of care was provided for my daughter while here. Creating a new NHS England: NHS Digital and NHS England have now merged. Your kind comments have been shared with the team and senior management who will be pleased to hear of them. 5 years ago, My nan was brought up to A&E on the 30th November 2017 she came by ambulance and was treated with such care and consideration, we were very impressed by the speed of the service. It is great to hear that you received excellent care and treatment in the Day Surgery Unit. We imposed a number of urgent conditions to safeguard patients safety immediately following the inspection. As a not-for-profit foundation, we rely on the generosity of our donors to help further our mission to enhance the quality of life for those served by Russell Medical. They tell me everything they're doing.". Pensnett Road, Dudley, West Midlands, DY1 2HQ There are daily reviews by consultant from 8am in AMU, RAB and AEC, seven days a week including bank holidays. We are continuing to monitor progress against these. WebThe Thrombectomy-Capable Stroke Center at Holy Cross is known as one of the best centers in South Florida for stroke care. (Online ordering and Curbside pickup available) Current Hours: 7:00 a.m. 4:00 p.m. Russells Hall Hospital 3 years ago. VideoRussian minister laughed at for Ukraine war claims, The children left behind in Cuba's mass exodus, Xi Jinping's power grab - and why it matters, Snow, Fire and Lights: Photos of the Week. At conservative gathering, Trump is still the favourite. It is great to hear that you received excellent care and treatment in Maternity Department. We remained concerned about how quickly and appropriately staff were responding to patients with serious and deteriorating conditions. I was really apprehensive about attending A&E for my mental health but I'd feel able to attend again if I ever needed too. Russells Hall Hospital 5 years ago. The hospital is south If you need sub-specialty input, you will then be referred to different specialties. Good Only low was that when my transport came for me non of the staff were around for me to thank in person for an excellent job in getting me well The trust took immediate steps to put this right. During 19/20 there were three CQUINs for SDEC. Even the food was great! financial benefits and cost savings for hospitals, and often for patients too. One person said 'If I wanted to complain I would go to the chief executive, but I have no complaints here'. Health Education England will join us in April 2023. Report review titled Poor communication at reception as unsuitable, Thank you for providing feedback about your experience of the Dudley Urgent Care Centre. The trust MUST ensure there is sufficient numbers of staff, who are suitably trained and competent, to care for the number and acuity of patients. We did not speak to people as part of this follow up review. Patient Experience Team. The overall star rating is based on how well a hospital performs across different areas of quality, such as treating heart attacks and pneumonia, readmission rates, and safety of care. We carried out this comprehensive inspection as part of the new hospital inspection programme and as a follow up to the Keogh review which took place in 2013. We have 11 permanent physician associates and one rotational physician associate in our department. Suspended ratings are being reviewed by us and will be published soon. nhs.uk The trust MUST ensure that staff record an accurate, complete and contemporaneous record of the care provided to patients. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. AMU operates closely with ED and admits medical patients 24 hours a day, seven days a week. Who has Care Opinion told about this story? The trust MUST ensure that all systems and processes in place to identify and manage patients with deterioration effectively are followed.
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