See our Advertiser Disclosurefor more details. For some of these, the contact number is just the main airport number. Award nights start at 43,000 Hilton points per night. Follow I-85 N to Little Rock Road in Charlotte. Any and all options, reviews, comments and analyses are the responsibility of the author(s) and not any Advertiser or credit card issuer. Assistive devices used by passengers with disabilities that are lost or damaged during INTERNATIONAL air travel are subject to the maximum liability limit set by the applicable international treaty. Use this tool to help you get between terminals, No destination-specific delays are being reported at. Safe travels! Washington, DC 20590855-368-4200. Near connecting walkway, next to flight information monitors, Concourse D The information provided is for informational purposes only and should not be considered financial, tax or legal advice. Terms apply to offers below. We are in no way associated with or authorized by the Charlotte Airport authority and neither that entity nor any of its affiliates have licensed or endorsed us. at the Lufthansa baggage tracing counter at the airport, at the Lufthansa service counter at the airport or. The maximum baggage liability for flights covered by the Montreal Convention is currently 1,288Special Drawing Rights (approximately $1,700.00 US) per passenger. Delayed or damaged baggage Back to top See reviews, photos, directions, phone numbers and more for Delta Airline Baggage Claim locations in Charlotte, NC. Air Canada, American Airlines, Contour, Delta Air Lines, Frontier Airlines, JetBlue, Lufthansa, Southwest, Spirit, Swiftair, United Airlines, Viva Aerobus, and Volaris operate out of Charlotte Douglas International Airport. We have a layover of several hours at the airport. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Disclaimer:Upgraded Points, LLC and its website, UpgradedPoints.com, provides information on credit cards, reward programs, travel information and ancillary information concerning travel and credit cards. What about domestic flights connecting in CLT? Airlines Operating from CLT Disclaimer: Any comments listed below are not from the bank advertiser, nor have they been reviewed or approved by them. Please allow up to six months to fully investigate your claim. Items left behind at CLT Airport are turned in to different agencies depending on where they were found. HMS Host handles the stores and restaurants in the Charlotte airport. Locations include Concourses B, C & D, Baggage Claim Area; along upper level ticketing counter curbside & the Hourly Parking Deck. Security at Charlotte Douglas CLT Airport The TSA toll-free number is 1-866-289-9673; email: TSA-ContactCenter@dhs.gov. Take I-77 N and use the right 2 lanes to take exit 1A-B for I-485 towards Pineville/Huntersville. Receive email updates about the latest in Safety, Innovation, and Infrastructure. Airlines have tracking systems in place to try to identify the bags location. On the form, choose 'Status of delayed bags' from the 'Subject' pull-down menu, then fill in your information. Charlotte Airport: A Brief History Timeline In 1936, Charlotte Municipal Airport opened, and was operated by the City of Charlotte. Level 1 is baggage claim with tunnel access to the car rental center and hourly parking deck adjacent to the terminal. Directions for submitting a mishandled baggage claim: 1. Concourse A has a total of 19 gates split across 2 areas. Please note: All claim forms, with required documents, must be submitted within 30 days of arrival. Sun., Mon., Thur., Fri.: 5:15 a.m. to 10:30 p.m. 4240 Scott Futrell Dr., Charlotte, NC 28214, 2700 Little Rock Rd., Charlotte, NC 28214, 2731 Little Rock Rd., Charlotte, NC 28214, 2400 Cascade Pointe Blvd., Charlotte, NC 28208, 2707 Little Rock Rd., Charlotte, NC 28214, 3425 Mulberry Church Rd., Charlotte, NC 28208, 2625 Little Rock Rd., Charlotte, NC 28214, 3315 Scott Futrell Dr., Charlotte, NC 28208, 4238 Business Center Dr., Charlotte, NC 28214, 2541 Little Rock Rd., Charlotte, NC 28214, 3055 Scott Futrell Dr., Charlotte, NC 28208, 2800 Coliseum Centre Dr., Charlotte, NC 28217, 4119 S. Stream Blvd., Charlotte, NC 28217, 108 Airport Commons Dr., Charlotte, NC 28208, 212 W. Woodlawn Rd. For all general enquiries, complaints and issues related to lost property and left luggage, please use the following airport contact details. For INTERNATIONAL travel (including the domestic segment of an international itinerary), airlines are responsible for these items if they have accepted them for transportation. Please note: The term Charlotte Douglas International Airport CLT as well as all associated graphics, logos, and/or other trademarks, tradenames or copyrights are the property of the Charlotte Airport authority and are used herein for factual descriptive purposes only. The Welcome Center (tel. You should not have to re-check your bags when you arrive to CLT from Connecticut, but you will need to on the way back since youre flying in from outside the country. Concourse D is located on the east side of the airport and is the main concourse for international flights. Aircraft or Boarding Area the airline you flew with (Baggage Services numbers for each airline are listed below.) If your item was lost in a "common" area like a restroom, gate area or baggage claim, it's probably with the airport's lost and found. If an airline unreasonably refuses to consider a bag lost after it has been missing for an unreasonable period of time, the airline could be subject to enforcement action by the DOT. These exclusions are typically listed in the airlines contracts of carriage. Baby Facilities: CLT has 3 nursing rooms located on the upper level of the atrium near the chapel, in the Concourse A connector, and near the D/E connector. For DOMESTIC flights, DOT regulationallows airlines to limit their liability for a lost, damaged, or delayed bag. If it's a cell phone, be sure to leave the cell phone number, your carrier, and the brand of the phone. It houses baggage claim A1-A3, B, C, D & E. there is an Info desk, ATM & Baggage Service between B C. Baggage cart rentals are provided by Smarte Carte. Assistance request for disabled passengers when parking: 704-359-4038. Lounge access may be restricted at times due to capacity. All designated smoking areas have been improved with enhanced air circulation. Seating with charging stations can be found at gates A21 to A29 and throughout Concourse B. If you call this number after hours, you can leave a message. Travelers Aid: There is no Travelers Aid center at CLT, however, there is a Community Link center located in Charlotte at 601 E. 5th St., Suite 220, Charlotte, NC 28202. Lounge access may be restricted at times due to capacity. If you left your item on a plane, at the ticket counter, or in the gate area of your flight, it may be with that specific airline. If you have already filed a claim please contact our Call Center to receive information about the delivery status. Found this useful? This applies even if passengers did not disclose, when they checked-in, that these items were packed in the bag. Main Terminal If you book with airportparkingreservations.com, parking starts at just $5 per day with all hotels and off-site parking lots offering free shuttle services to/from the airport. You can find out more about our use, change your default settings, and withdraw your consent at any time with effect for the future by visiting Cookies Settings, which can also be found in the footer of the site. Contact TSA for additional information about filing a claim. Share sensitive information only on official, secure websites. Phone Number: 704-359-4013 If you have not yet reported your delayed baggage online, please report it via the following link. Any passengers arriving on international flights will be required to clear customs at CLT, excluding any countries with pre-approval. www.cityofcapegirardeau.org/departments/airport, Join our e-mail In the case of verifiably new items the original price will be reimbursed; in the case of used items a fair value will be reimbursed. If in doubt, please contact each agency individually. Charlotte Douglas International Airport. Thank you! NC Yes, if you are not being permitted to check-in online then it seems you will need to finalize your check-in at the airport. FRALH12345), and also change your details. If an airline destroys or loses a $20,000 assistive device during a domestic flight, the airline is liable for $20,000. Daily: 4:15 a.m. - 10:30 p.m. Baggage claim: Zone A An indoor Area is also located in Baggage Claim (pre-security, lower level) between Zone D and Zone E on the back wall behind the bag carousel. All claims are investigated thoroughly and the final decision to approve a claim rests with TSA. Most importantly, if the delivery address or your contact details are incorrect or if they have changed, you can amend these here. If you have reported your damaged baggage within the legally stipulated period, you can claim settlement of damages under the Montreal Convention. Chat With Us 24/7. The first 15 minutes are free, with each hour costing $6, up to a daily maximum of $24. Airlines are free to pay more than the limit, but are not required to do so. Another option is the free Cell Phone Lot. We apologize for the baggage issues you have experienced. When you visit the site, Dotdash Meredith and its partners may store or retrieve information on your browser, mostly in the form of cookies. If your destination requires specific travel documents, remember to bring a completed copy with you to the airport. An assistive device is any piece of equipment that assists a passenger with a disability in coping with the effects of his or her disability. 2023 Red Cirrus, LLC. This site does not include all credit card companies or all available credit card offers that are on the market. What about on the way back from TC to Connecticut? The maximum liability amount allowed by the regulation is$3,800 per passenger. Accommodation ranges from 2 to 4 stars and most hotels offer a courtesy shuttle service to and from the airport. DISCLOSURE: We may earn a commission when you use one of our coupons/links to make a purchase. There are 2 long-term lots at CLT at the north end of the airport that offers the most competitively priced parking. The Embassy Suites by Hilton Charlotte is not only close to the airport, but other area attractions as well like Bank of America Stadium, Charlotte Motor Speedway, Discovery Place Science, and SouthPark Mall. Im flying through CLT from Connecticut to Turks & Caicos. Its best that you check with your airline whether this is available. Destinations Served: 179 nonstop destinations globally Once you have your bags in baggage claim please give us a call at our dispatch number, 828-312-0488. Most airlines will declare a bag lost between five and fourteen days after the flight, but this can vary from one airline to another. Passengers may wish to consider purchasing additional insurance for valuable items. The baggage claim area is on the gound level of the terminal. Popular Questions Have a Question? Take exit 32 from I-85 N to merge onto Little Road Road and continue onto N. Josh Birmingham Parkway. We will be on American Airlines. Use the real-time parking map to check availability in the Hourly Deck and other CLT parking facilities. Airport status is only available for US airports. With a phased approach, new developments are due to be launched yearly through 2026, with some recent evidence of expansion of the terminal lobby. This bonus value is an estimated valuation. Airport Address: 5501 Josh Birmingham Pkwy., Charlotte, NC 28208 Distance From Uptown Charlotte: 8 miles (13 km) Website: cltairport.com Phone Number: 704-359-4013 Destinations Served: 179 nonstop destinations globally Daily Flights: 1,424 Flight Information: Departures and arrival information can be viewed online. If the office has availability for that day, then yes you should be able to. Airport: Charlotte Douglas International Airport (CLT) An official website of the United States government. Youll see them sporting a Pet Me vest with a handler. When a passengers wheelchair or other assistive device must be disassembled for stowage during air transportation, the airline must return the assistive device in the same condition in which the airline accepted it, including making necessary repairs if the device is damaged. Charlotte Douglas International Airport Browse our most frequently asked questions for more information! $15.99 (30 minutes), $25.99 (1 hour), $39.99 (unlimited), Featured Image Credit: Lost & Found. Once your incident report is created, you will need to continue the process by filing a claim. The current value is always taken into account when determining the amount to be refunded. Airlines are free to pay more than the limit, but are not required to do so. Each guest suite is quite large and comfortable, and amenities include an indoor swimming pool, fitness center, free breakfast, free self-parking, and a free airport shuttle service. CLT participates in Global Entry for expedited international clearance of pre-approved, low-risk passengers. When fully complete, the full terminal expansion project will provide 3 large security checkpoints, pre-security concession spaces, charging stations, and new ticketing counters. FRALH12345). Note: If you are not sure if your device is an assistive device, contact your airlines disability or special assistance desk. Learn aboutTSA recognized locks andhow they can reduce the likelihood ofdamage to a lock orbagif a physical inspection is required. 1,500. 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You must also provide proof that the damage occurred while your bag was in the care of the airline concerned. Concourse B is located in the southwest area of the airport and has 11 gates numbered B1 to B11. This is the most that airlines must pay a passenger for a lost, damaged, or delayed bag. Upgraded Points, LLC uses reasonable efforts to maintain accurate information on the site and prior to applying for any credit card offers found on UpgradedPoints.com, all visitors should review other features of such credit cards including but not limited to interest rates, annual fees and transaction fees, and should determine the suitability of such credit cards considering their own individual financial position. 704-359-4027) is located on the Baggage Level and provides general airport information, tourism information of Charlotte and the Mid-Carolinas Region, and paging services. Here's What You Can Doand How You Can Avoid It, Louis Armstrong New Orleans International Airport Guide, Hartsfield-Jackson Atlanta International Airport Guide, I Traveled to a High-Risk Countryand It Ruined Airport Security for Me, Don't Leave Home Without the Best Travel Accessories, Southwest Airlines Unaccompanied Minor Policy, Ellison Onizuka Kona International Airport Guide. See reviews, photos, directions, phone numbers and more for Delta Airline Baggage Claim locations in Cleveland, OH. Airlines are required to compensate passengers for reasonable, verifiable, and actual incidental expenses that they may incur while their bags are delayed - subject to the maximum liability limits. The Special Drawing Right (SDR) is an artificial accounting unit created by the International Monetary Fund (IMF). At present, the maximum liability amount is 1,288 SDRs which currently equates to ca. If your claim is denied or has not been resolved within six months of the date it was properly presented to TSA, you may file suit in an appropriate U.S. District Court. This site is protected by reCAPTCHA and the Google Customer Self-Service Need to change, cancel, or edit your flight itinerary? Only TSA PreCheck is available in security checkpoints B and D. We take your comments very seriously as they really help us to improve the site. You can check the progress made in tracing your baggage online with the help of your reference number (PIR number, e.g. There are 3 daily parking lots east, west, and north located a little further from the terminal. You can map your route between two points across multiple levels of the terminal and view estimated walk times between two points. Please make sure you visit the Baggage Information section of this website to find answers to your questions online. CLTs Enrollment Center is located in the baggage claim area of the main terminal and is open Monday to Friday, 1 p.m. to 8 p.m. This location does not accept cash or checks. If you have to wait for the shuttle please wait inside the terminal or outside the terminal if you please and weather permits. Alternatively, when picking up passengers, visitors can park for free in 1 of the 2 cell phone waiting lots until the passenger calls for pick-up. Airlines are not liable for normal wear and tear, such as scratches and dents, or for damage to cases that have been overfilled or to breakable objects that have not been properly packed. Be sure to ask your parking attendant for details. For delayed baggage, the deadline for reporting damage to such baggage is 21 day after receipt of the baggage. Free Wi-Fi is available at CLT for passengers to use in all public areas. If you are unable to get the information you require using the link provided or cannot amend your details, you will find a contact telephone number on the written confirmation receipt of your delayed baggage report. Under DOT regulations (for domestic travel) and international treaties (for international travel), airlines are required to compensate passengers if their bags are damaged, delayed, or lost. Outside relief area, Between concourses A and B If assistance is needed, please call 704.359.4038. Baggage Check-in Cutoff Time: 45 minutes prior to departure Airport Information: (855) 268-8478 . We recommend that you remain at the airport until your details have been successfully transmitted and your reference number issued. Check if your destination has travel restrictions. All Rights Reserved. We recommend you arrive to the airport at least 3 hours before your scheduled departure for international flights. Most are located within the secure area, with just a few cafes located outside of security in the baggage and ticketing areas. Is curbside check in available with wheelchair service. ** Day Pass for any passenger. The airport also participates in Enrollment on Arrival at the Concourse D Federal Inspection Area. What to Do When the TSA Finds a Prohibited Item in Your Carry-on Bag, The Best Underseat Luggage of 2023, Tested and Reviewed, Charlotte-Douglas International Airport Guide, The Top Tips For Visiting Disney California Adventure, Chicago Midway International Airport Guide, Airline Lose Your Luggage? Airport information Address Charlotte Douglas International Airport 5501 Josh Birmingham Parkway Charlotte, NC 28219 Airport website Ticket counters Main Terminal This location does not accept cash or checks.
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