Eastside Offices Were building a rail service fit for the 21st century. Govia Thameslink Railway Ltd (GTR) has today been fined 1 million, with 52,267 costs, after being convicted of one offence under the Health and Safety at Work etc. Charles Horton has been chief executive of Govia Thameslink Railway since September 2014, having previously been managing director of Southeastern. This is normally found near the station entrance / exit or beside the ticket vending machine. Govia Thameslink Railway Ltd is a wholly owned subsidiary of Govia Ltd. To call him industrious would be an understatement. All persons travelling with Thameslink need to be in possession of a valid ticket or authority to travel for their journey before they travel. We use relevant legislation and powers to ensure that we protect the interest of all our fare paying passengers. Last week I met with key officials from Govia Thameslink (the parent company of Southern), alongside the Forest Hill and Sydenham societies. Phone . Drivers are like king, while some other role like barrier staff feel very low based on no allowance. jackson county mo utilities Railway is made up of a variety of roles where we can make a difference to people If you don't do this within 21 days you will be asked to pay the full amount for the journey undertaken. Alstom has sold in excess of 850 driverless metros worldwide to date. GTR stands for Govia Thameslink Railway, and includes Southern, Thameslink, Great Northern and Gatwick Express. Act 1974. The delivery of Thameslink, Southern and Great Northern services requires a new contract following the end of the current contract, which expires on 1 April 2022. We will be vigorous, effective and consistent in all our dealings with fare evasion and revenue protection activity. Tuesday 12th May 2020. Govia Thameslink Railway Ltd is a wholly owned subsidiary of Govia Ltd. This means that there is no mention of intent to avoid the fare or committing the offence. It depends on role because some role are of better contract than others. Ive worked very hard to get this job, and two years ago, Great Northern and Gatwick Express services. The contract will run for five years and means there is continuity to previous contracts. Kent Details of this can be found at www.btp.police.uk. I followed the main body of the advice, being truthful, apologising profusely, being brief and sticking to the facts and offering to pay out of court. Rail firm Govia has been handed a 23.5 million penalty over the Southeastern franchise scandal, the Department for Transport (DfT) has announced. . Govia Thameslink, which runs Southern, Thameslink, Gatwick Express and Great Northern services is currently in discussions with the Department for Transport over its contract which ends in. However, it is your responsibility to leave enough time to buy your ticket. Registered office: 3rd Floor, 41-51 Grey Street, Newcastle upon Tyne, NE1 6EE. I also begged them to settle out of court. Registered office: 3rd Floor, 41-51 Grey Street, Newcastle upon Tyne, NE1 6EE. Govia Thameslink Railway. If you are reported for an offence(s) under the railway byelaws these are classed as matters of strict liability. Samir can contact the prosecution team directly and has an excellent working relationship. GTR stands for Govia Thameslink Railway, and includes Southern, Thameslink, Great Northern and Gatwick Express. You must log in or register to reply here. Could I get a penalty fare if I sit in first class with a standard ticket? It's much more likely you'll be fined." Rail company Govia will continue to run the Thameslink franchise for the next three years despite being handed a multi-million pound fine for how it ran a separate franchise.. Textphone number. Instead, the Department for Transport has occupied itself with repeating the arguments of the employer Govia Thameslink Railway has today reported a positive start to the introduction of the new interim Thameslink and Great Northern timetable . poet charles mackay biography If your query is relating to an Intention to Prosecute letter we would ask that this is completed and returned to us for consideration. Case Study 4- Our client had lived abroad and returned travelling whilst using an expired railcard over a prolonged period. Additionally Thameslink will continually work to improve passenger understanding of the penalty fares scheme and its application. Registered office: 3rd Floor, 41-51 Grey Street, Newcastle upon Tyne, NE1 6EE. A Thameslink service at Gatwick Airport (Image: Govia Thameslink Railway) . Posted on March 24, . You should pay the penalty fare when it's issued.You can pay the member of revenue staff issuing the penalty fare with: If you don't have the full amount, then you will be allowed to make a part payment of at least the single fare for your journey. GTR stands for Govia Thameslink Railway, and includes Southern Railway, Thameslink, Terms . The company - a joint venture between Go-Ahead . Platform/Train Dispatch, If youve always had an interest in rail, or maybe youre just curious to find out what working in the railway might look like, GTR is the operator to go for. Fare Evasion, Privacy Policy Can I pay at my destination if I am in a rush? Gettv Weekly Schedule, Prosecution. Id love more Currently seconded to a new role of Safeguarding of the rail network. Expanding Reduced Fare Monthly Passes to all modes. About sharing. Menu Ashby-de-le-Zouch. Please do not post any personal information relating to yourself, or employees of Govia Thameslink Railway (GTR) as these comments will not be approved. We'll monitor and act accordingly. The doors will be wide, with a spacious internal design to ease passenger flow. We believe in operating in a responsible way, serving our passengers and to benefit our communities. Most seriously, though, fare evaders prosecuted under the 1889 Act can end up with a criminal record. steve madden maxima outfit. We have passed this on to our dedicated team. Share page. Govia Thameslink Railway Ltd is a wholly owned subsidiary of Govia Ltd. If a passenger is reported to our prosecutions department, we will advise: Staff will be trained to exercise both the power extended to them and any discretion that is available to them under the licences they hold. A letter will be sent to you with a Govia Thameslink reference on letterheaded paper. Contact details on this page: www.thameslinkrailway.com/contact-us/ If you are writing to them I would strongly advise you get your use of English sorted! We use some essential cookies to make this website work. youre out of it., Jack Gow I sent this off Friday morning and am expecting it to recieve their office on Monday. When purchasing a ticket from Thameslink, we will explain the restrictions that ticket is subject to: Thameslink operates a penalty fares scheme on all of its services and at all of its stations. The current maximum penalty upon conviction is 1000 fine and/or 3 months imprisonment. Have the problem they have delay repay greater anglia top speeds of 110mph during testing funds by. Go-Ahead Group and Keolis. northern rail penalty fare contact numberwhat are leos attracted to physically The Department for Transport (DfT) has announced that GTR's Emergency Measures Agreement (EMA), which ended on 20 September 2020, has been replaced by an Emergency Recovery Measures Agreement (ERMA). Its a big step-up but Im really enjoying it so far. The Siemens-built Class 700's are designed to provide extra capacity on the busy commuter routes. Details of the penalty fares scheme can be found here. Phone: 01732 207 207 If a ticket irregularity report is issued, we will advise: Thameslink will privately prosecute, in a court of law, offences reported by staff. The RPO takes the name and address, on the understanding that the passenger will pay the penalty fare, and then the Govia Prosecutions Office sends a letter saying that unless the person sends 250 (towards "our costs") and then 2.30 for the fare, they will prosecute. contract signed with Govia Thameslink Railway for the TSGN franchise. History [ edit] Southern Class 377 at Battersea Park station in June 2010 I was told to e-mail my Railcard/Season Ticket to the Prosecutions Team, which I have done, but have not heard anything more? We will make it clear to persons reported for such offences that the facts will be reported. Why don't you try calling GTR up and ask them? Train Dispatcher. the best place in the railway for you. Once the matter is reported to us we will be in contact via the postal details provided by you at the time. Not many companies do an official work experience program and this unique opportunity will give you a good grounding with varied activities to help you find Back in the carefree pre Covid-19 days of travelling around the country for pleasure, on Wednesday 5th March, I found myself on a train from my local station, Hassocks in Sussex, up to London to seek out hydrogen fuelled buses on TfL route 444 before they were withdrawn from service.. Textphone: 0330 094 0363. Dr15 ) was first introduced on Govia Thameslink in 2016 and the followed up this! All matters of appeal should be made in writing to: Prosecutions Department Full details of a passengers responsibility to purchase a ticket are contained within the National Rail Conditions of Travel. However, the Govia Prosecutions Department claim that she has to pay a penalty of about 320 pounds because for 3 months she was doing a trip from Zone 3 to Zone 6 changing trains at Zone 2 with a Zone 3 to 6 travel card. The rail contract between the Secretary of State for Transport and Govia Thameslink Railway Limited, dated 24 March 2022, which ends on the expiry date of 1 April 2025. Govia Thameslink Railway (GTR) complaints contacts Email Charles Horton (CEO) on charles.horton@gtrailway.com Call Customer Services on 0345 026 4700 Email Customer Services - London Area on enquiries@londontravelwatch.org.uk Email Customer Services - Thameslink on customerservices@thameslinkrailway.com Visit Customer Services Contact Form 10. For commercial projects please contact [emailprotected]. The next day I rang the prosecutions department up and apologised again to them and explained. Passenger Handling Project Manager, I love the freedom that comes with being a train driver. I was beside myself and extremely sorry for my actions and cooperated fully. It will take only 2 minutes to fill in. Case Study 6- Our client had not paid their fares over a prolonged period of time. Please include the following information: Full Name; Postal address; Email address; Telephone number If your ticket value is above 50 you may wish to use an enhanced Royal Mail service to do this. EXCLUSIVE: Govia Thameslink Railway admits it is in breach of equality law due to insufficient rail staffing In a leaked document revealed today by the Association of British Commuters (ABC), Govia Thameslink Railway (GTR) has admitted that it is in breach of equality law due to insufficient staffing levels across its network. If your station has only one ticket vending machine, there may also be a permit to travel machine. The Fraud Investigation Unit of Govia Thameslink Railway requested Miss P to attend at their offices for an interview in respect of suspected fraudulent claims made under the 'Delay/Repay' scheme. Image source, GTR. London, England, United Kingdom. Registered office: 3rd Floor, 41-51 Grey Street, Newcastle upon Tyne, NE1 6EE. Maintenance contract for the Bilbao Metro. Area Operations Manager, When I saw that GTR was advertising places for its apprenticeship scheme I looked into it straight away because I thought it was a great opportunity to learn The business will pocket a management fee of 8.8 million per year to deliver the service and could pocket an additional 22.9 million, which is linked to performance. Govia Thameslink names chief executive. Reach out to one of our companies directly, if you have a customer query. Rail contract and ancillary legal documents for Thameslink, Southern and Great Northern (TSGN) railway. Govia [1] is a transport company based in the United Kingdom. TN13 1AS GTREMG123456789 or 1234567. I always travel with a Zone 2-5 travel card & use the tube & overground, not rail. 21 June 2018. After a while, it just felt like actually this is exactly where We will make it clear to passengers what their responsibilities are when travelling with us, how to get the correct ticket for their journey and if they do not, we will make it clear what will happen and when. CAF also overhauled the bogies of Bilbao Metro's other rolling stock, UT-550 and UT-600 trains. Registered in England under number: 07934306. The total price for two of those - needed to make a return journey - is 56.20, some 15% cheaper than the 66.20 cost of an Anytime . Service includes but not limited to, back-office processing, telephony, business fulfilment and reporting handy to! DX Number: 30044 Sevenoaks, 2023 Manak Solicitors. Train Driver, Im a Thameslink passenger host and team leader based at Luton station and Im currently doing a Level 3 Supervisor apprenticeship so that I can improve my skills even further. To ask the Secretary of State for Transport, in what year the Class 313 trains serving Brighton and Hove and the South East Coastway lines were built; what plans he has to replace them;. Govia Thameslink Railway has operated Thameslink and Great Northern services since 14 September 2014. If you can't find the answer to your question then use our online form. Samir has represented clients who have been prosecuted by Govia Thameslink for many years. This direct award rail contract replaces the previous Thameslink Southern and Great Northern (TSGN) 2014 rail franchise agreement contract. We are specialists in this area of law and have dealt with prosecutions brought by the major bus and train companies and are familiar with their policies. Textphone number. Twitter. If Govia Thameslink do not receive satisfactory mitigation, you will receive a court summons where if you are found guilty, this will result in a criminal record. Email: [emailprotected]uk If you find that you dont have your season ticket once you're on the train, youll be asked to give your details and to pay the standard single fare for your journey (which will be refunded on production of your valid season ticket). Phone: 01474 324 529 Use this comments section to discuss problems you have had with Govia Thameslink Railway (GTR), or how they have handled your complaints. However, we may, once we have considered the inspector's report, or once we have considered any explanation, mitigation or relevant documentation sent to us, offer to settle the matter outside of court. We DO NOT issue Fines. Could you please confirm w, You can continue to use your normal route but please allow an extra 10 minutes to complete your journey this even, We have been advised due to a fault with the signalling system between Haywards Heath and Gatwick Airport trains, @DonnyLebowski Hi Tony, journey planners are available at. The business will pocket a management fee of 8.8 million per year to deliver the service and could pocket an additional 22.9 million, which is linked to performance. close panel. I want to complain about the way I was dealt with by the revenue protection member of staff who dealt with me. Thameslink Railway is a trading name of Govia Thameslink Railway Ltd. To find train times or for any other queries: Call 03451 27 29 20 (open 07:00-20:00). PO Box 10240. Govia Thameslink Samir has represented clients who have been prosecuted by Govia Thameslink for many years. govia thameslink prosecutions department. Govia Thameslink wins new-style National Rail Contract A new National Rail Contract has been awarded to Govia to run the Govia Thameslink Railway network for another three years. my Train Dispatch Licence which has been enriching for my experience here., Maggie Luckhurst It was formed in November 1996 as a joint venture between Go-Ahead Group (65%) and Keolis (35%) to bid for rail franchises during the privatisation of British Rail . News stories, speeches, letters and notices, Reports, analysis and official statistics, Data, Freedom of Information releases and corporate reports. We cannot be responsible for any tickets lost in the post. Case Study 5- Our client had not paid for her fare correctly on one occasion. To run a good railway you need different I have had my details taken and been told the Prosecutions Team will be contacting me but have not heard anything? It also operates Thameslink, Great Northern and the Gatwick Express service. Firstly, I admit I did a stupid thing. If a passenger is reported to our prosecutions department, we will advise: What the passenger needs to do That they will be contacted regarding the report From: Department for Transport Mateusz Wolski (AIRO) Train Driver at Govia Thameslink Railway Greater Brighton and Hove Area. I said that I was a teacher and that a conviction and criminal record would destroy my career and whether there was any way to settle this out of court. This short guide sets out our revenue protection policies so you can be sure we deal with all of our customers fairly and consistently. I . You are using an out of date browser. Sevenoaks Station Manager. We deal with the following companies:-Transport for London (Docklands Light Railway, Tube, London Overground) Southeastern; GTR - Govia Thameslink Railway; Transport Investigations; C2C . govia thameslink prosecutions department. Ive received a court pack from you, what do I do next? Train Driver, I left school as soon as I could, which was just after finishing my GCSEs.After a couple of office and retail jobs, I started my railway career in 2013 when I was 19 years old. June 11, 2022 Posted by: what does dep prenotification from us treas 303 mean . You will be given the opportunity at that stage to explain what happened that day from your point of view. Registered in England under number: 06574965. Web Design & Digital Marketing Shutting down empty train services for depot. Has been responsible for operations, assets and engineering teams up to 4200 in size in London Underground. Due to emergency services dealing with an incident at Essex Road the station is closed. When stopped by Govia Thameslink, the inspector will take your name, address, and confirm your date of birth. Our revenue inspectors travel around our network and can issue penalty fares to passengers who do not hold valid tickets. The Railway Safety and Standards Board report was published in March 2015, months before Govia Thameslink Railway took over the Southern franchise and in February 2016, at the behest of the . Your copy Railcard/Season Ticket will be matched with the inspector's report and if everything is in order you will not hear from us, we will only contact passengers when there is an issue between what has been reported and what we have received. Yes, you must have a valid ticket or permit to travel before you start your journey. If you lose or forget your season ticket/photocard you must buy a replacement ticket for your journey. We believe in operating in a responsible way serving our passengers and to benefit the communities around our stations. Act 1974 following an incident where a passenger aboard the Gatwick Express train suffered a serious head injury which tragically led to his death. I was very worried about it so they made the process happen as quickly as possible. We aim to answer calls as quickly as possible with most of them answered within 5 minutes. If youd like to film on our trains or at one of our stations, youll need to get permission in advance. Im meant to be. We were contacted by our client just prior to the trial. I was so excited that I didnt even mind it was based 250 miles away from where I lived., Harriet Dee Aujua() Aujua Aujua 1000ml^-^####Aujua Its a lot more responsibility; I supervise an entire shift, which Payment can be made online via our website: payments.gtrailway.com or via card over the phone on 02045669166. ^Sonia, You can use your ticket at no extra cost on the following: Remember me Not recommended on shared computers. You must then send a copy of your valid season ticket to the address shown on the penalty fare. Details can be found, There are also planned engineering works for today, Your station, Your community Improvement Fund, Train service punctuality and reliability, For more information on prosecutions please read our FAQs, Offering all our passengers a safe, reliable and pleasant journey, Reducing and preventing fare evasion on our services, Operate a penalty fares scheme on its trains and at all of its stations, Prosecute offences under the Railway Byelaws, Seek financial compensation for costs and damages incurred, Verbally at the time of purchase if bought at a ticket office, In the conditions at the time of purchase if bought online, In the conditions at the time of purchase if bought from a Ticket Vending Machine, Passengers understand what they need to do about a penalty fare, How they can appeal against a penalty fare, What the timescales are surrounding a penalty fare, That they will be contacted regarding the ticket irregularity report, That they will be contacted regarding the report.