croydon council complaints about neighbours

Hide, Send feedback directly to the content team using our website feedback form. An abandoned vehicle is one which has not been moved or attended to for a long time. When noise exceeds the permitted level, the district council can investigate and take action against the neighbour or other noise source. Taxpayers seem happy to allow their money to be thrown around paid to service providers without any regard for whether suppliers are doing a good job.We need tighter controls to improve standards. On 22 July 2021, I informed Robert Snodin, (then-) Trees and Enforcement Team Leader, that this developer had already breached pre-commencement Condition 5 [Construction Logistics Plan (CLP)] and Condition 15 [tree removal]. Poor repairs: the maintenance of the flats at Regina Road is still less than optimal. The fla Seller type Agency; Date available Date available: 17 Nov 2022; Property type Flat; Number of . Were not stopping. Permitted development rights, PART 1 Development within the curtilage of a dwellinghouse Report anti-social behaviour - Royal Borough Of Greenwich Date of experience: 12 October 2021. Contact the police if your neighbour is breaking the law by being violent or harassing you. Where neighbours borrow tools and sell sofas. The High Court ordered that Ms Z should therefore remove three steel stanchions outside the boundary of her house which formed part of the frame of the garage. Complaint Resolution Team Croydon Council, Floor 7 Zone C Bernard Weatherill House 8 Mint Walk, Croydon CR0 1EA or email us at: complaints@croydon.gov.uk Croydon Council Bernard Weatherill House 8 Mint Walk Croydon, CR0 1EA; We are open for pre-booked appointments only Communal cleaning: The landlord explained that the caretaker was scheduled to attend weekly on a Monday COMPLAINT 202006413. Croydon council 'lacked care and respect for tenants' report finds Report into Croydon council collapse reveals leadership 'dysfunction According to the councils own complaints policy, we should have had a response to this complaint within 20 working days. The types of neighbourly behaviour which seem to generate the most complaints, and which are also behind most of the decisions to move house are: aggressive behaviour (60%) Noise Pollution. By this stage in the Ombudsmans report, the author is clearly warming to the theme of the mind-numbingly, staggering incompetence of the Croydon Council planners. Our efforts were initially confined to another scheme at No98, which had been put forward by one of the more rapacious developers in southern Croydon, Aventier. The court judgement established the boundaries of Ms Zs house. Putting aside the likely unauthorised blocking of the highway, the demolition works were in direct breach of Condition 5 of the permission, which required the submission and approval of a Construction Logistics Plan before development commenced. For Condition 5, development includes demolition and at the time of writing, the application to discharge it has still to be determined. Hence the importance of having boundary markers such as concrete posts or brick pillars at all corners of a property, and making sure that neighbours dont nibble away and steal a sliver of land by moving a fence line. as far as I could ascertain from our neighbours, plastics/etc and food were collected from . No thought for the environment, the local infrastructure, parking, GPs schools or transport. For all customer service enquiries go to @ContactCroydon. Croydon Council (202004576) - Housing Ombudsman That email included . Or they could do the work and charge for it. Posted. We risk assess reports of noise and prioritise complaints where more than one neighbouring address is affected. He thinks he is smarter than law he know law order more than anyone. All bad enough, you might think, but there was more to come on the day, this time from the council. If your neighbor complaint is more of the barking dog However, this week has been very different because in and amongst my usual e-mails, I have received messages from residents raising serious safeguarding issues. A curved boundary can be very difficult to establish unless there are features shown on the Title map which are still in existence on the ground. I also note that under Licenses and Certifications your Linkedin profile STILL includes CMLI though as you know, I was informed by the Landscape Institute (in November 2020) that you had not been a Chartered member since May 2013! How Big a Problem Are Problem Neighbours? A Croydon house known for drug-taking, harassment and antisocial behaviour has been boarded up by council enforcement officers. If you're unhappy with something we've done, please let us know. It is an offence not to comply with this notice and if a pollution enforcement officer witnesses a contravention of the notice we will usually prosecute the offender. Attribution. Rightly, Inside Housing states, this is the story that everyone who lives and works in social housing has been talking about this year., In the lengthy interview, Hewitt says that the moment he stepped into the council home of Fransoy Hewitt in South Norwood, It was the most angry Ive ever been as a journalist, as a human being., The magazine reports, Footage of her flat revealed the appalling conditions that she and her two sons were living in: walls covered in thick black mould and damp so bad the carpet squelched under her feet. By STEVEN DOWNES, The shame that wont go away: the latest edition of Inside Housing magazine, featuring Regina Road and ITV News reporter Dan Hewitt. Complaints can also be submitted in writing or by telephone to: Complaints Resolutions Team. The council has powers to deal with noise that is considered a statutory nuisance. Ms Z appealed the court judgement, and lost. If you live in a House in Multiple Occupation (HMO) please contact your landlord or managing agent. I got quite a waft from the other side of the road as it hit the ground. Based in Croydon and edited by Steven Downes. Its as if the Regina Road scandal never happened, said the source. The council has told the Ombudsman that it is seeking to improve its complaint handling, by: In their findings, the Ombudsman said that the council was correct that land ownership is not a relevant planning consideration, But this does not mean the question of land ownership has no relevance to the planning process. He explained that the CCTV was initially installed for his protection and the neighbours' complaints about this was malicious and had no merit. doors being closed. Image: Cleaner Croydon, CC BY-NC-SA 2.0. Read more: Croydon shamed over dangerous squalor in council flats . Croydon Council. tenancy document that obliges the resident to behave in a way that is not antisocial or causes a nuisance to your neighbours. But they will see the light of day and the ombudsman will direct responses. Wooden and mesh fences can rot away. Tenants need to know who to contact when things are going wrong when their council isnt delivering services appropriately. However, Planning Departments have seen some of the biggest budget cuts of any Council Departments (although of course I dont know if this is the case at Croydon), so maybe its not a suprise that things are starting to fall apart at the seams. croydon council complaints about neighbours - archerswalk.com This latest Ombudsmans decision against Cheesbroughs department would appear to contradict that contention. The Council confirmed that the developer must have served notice before making the planning application. We aim to give all our customers a good service, but sometimes we make mistakes. Nine months on and council tenants are still being ignored The property is in a great condition, and ready to move in. Sadly there isnt a bottomless pit in which to cast the lot of them. You can complain to your council about a hedge over 2 metres high or a tree that could damage your property. The hardest part of being at Croydon council is the uncertainty when there are cuts in budget or changes to services. The court also said it would link a copy of its order to the Land Registry record alongside an expert report which identified the boundaries of Ms Zs property.. The law is clear that applicants must produce certification to show whether they are building on land they own or which is in third party ownership. In charge: Alison Butler, the cabinet member for housing until Oct 2020. This report simply relates what the Local Government Ombudsman says. Having revoked the decision and before issuing any new decision notice, it would now be expedient for the council to fully reconsider its original decision, before a perfectly good family home is demolished, before more unwelcome and undue stress is caused to neighbours and before more abortive costs are incurred by the applicant. To contact us, please email inside.croydon@btinternet.com, elderly couple who have lived at 96 Hyde Rd for more than 50 years, to, Help to support our genuine local and independent journalism, Council chiefs accused by MP of being on side of developers, Council planners 3-month delay over Sanderstead complaint, shed just organised herself an escape plan from Fishers Folly with a new job in Redbridge, Regulation 122 of the Community Infrastructure Levy Regulations 2010, Developers given free rein from a council with no controls, Feeble planners allow builders to get away with (tree) murder, You can support Inside Croydons news-breaking independent local journalism. Media. Long-term damage: the unlawful demolition of 89 Hyde Road could lead to the unironically named Quantum Homes to build a block of nine flats on this junction, When senior officials in Croydons planning department refuse to acknowledge their own serious errors, can residents rely on the councils complaints system? More importantly though, it not been NOT APPROVED. Public Realm Division, Pollution Team, 6th Floor, Zone A Bernard Weatherill House It's all public. At just after 4pm on July 7, I received an email from a corporate resolution officer at Croydon Council telling me that in order to progress the complaint investigation, the planning team needed to be sent signed authorisation that the Newlands had asked me to act on their behalf in the complaint. No reply: Katherine Kerswell is the 192,000 per year chief exec of a council that is slow to respond to resident complaints. There is a culture of not taking their complaints seriously., And Hewitt has a worrying message for Croydon Council and other social housing providers who fail their tenants. Planning department judged 'at fault' over boundary dispute We are committed to making our website accessible to all visitors. Now you might well think that Townsend, as someone with her qualifications and experience, in a position of such significant (delegated) power, would have known this. Putting aside the likely unauthorised blocking of the highway, the demolition works were in direct breach of Condition 5 of the permission, which required the submission and approval of a Construction Logistics Plan before development commenced. Croydon Council had been dealing with our formal complaint for three months by this point. Sack an executive and use that money.. Because Alison Butler tied them in to a contract renewal with Axis. If your neighbor complaint is more of the barking dog Croydon Council installed a new CCTV camera in the town centre, on Charles Street, in November 2019 following complaints about inconsiderate parking by the Q-Park car park. There is room for learning and development and training that supports you to do your job. Environmental health officers spoke to the owners . Perhaps the members of the councils planning committee were still in a state of shock. 8 Mint Walk 3 1 March 2021. Noise is the largest cause of complaints to local authorities. We certainly think so, and wonder how or why she was persuaded to make such a flagrant error of law in this case. This includes seeking planning consent on land that is owned by someone else. Nuisance parking and abandoned vehicles | Metropolitan Police As we read it, the inclusion of the bracketed text effectively means that the contribution could be spent on anything, without restriction and not necessarily even within Sanderstead. And if they say that Croydons planners are, at best, negligent, or at worst, incompetent, then perhaps it is well overdue that suitable action is taken at Fishers Folly. Nextdoor Tweets. Ombudsman (LGSCO) in relation to Croydon Council. The gaslighting is astonishing. In that case, and its one persons word against another, I would suggest that the Council (or someone) should warn the applicant that, if it turns out that the notice was not served, they risk their planning permission becoming void. Noise nuisance. Abandoned vehicles. It is not clear the council gave any further consideration to the certification issue before January 2020 when it determined the application. Contact the right team at the council. The council said it would reply before the end of December. Tweets & replies. Although dated February 16 2021, the relevant unilateral undertaking was only published by the council on May 18, almost three months later. How to complain about a neighbour to the council | The Sun Council's 'urgent' inquiry into housing scandal is slow to start Croydon Council has the power to deal with noise nuisance that is considered to be a statutory nuisance. Deliberate delays by council officials in the processing of a formal complaint from a couple in their 90s has helped allow the unlawful demolition of a family home in Sanderstead and the start of development of a block of flats, in breach of planning permission. Re Mr. Harveys comment above, I would comment that Land registry plans (at least, those shown on the Land Title documents) rarely if ever show the ownership of a boundary fence. It's how to get the most out of everything nearby. As many as 450,000 complaints are investigated each year by councils. Croydon council has outlined a drastic "renewal" plan that would result in extensive staff job losses and major reductions to services at libraries and children's . Drainage is really important here; it is becoming increasing concerning that the foul water sewers in Riddlesdown are carrying more water than they are designed for and as a result areas downhill from here are suffering frequent episodes of flooding, often foul water and sewage. Why havent they been made to stop work? Labour councillors in several wards have lodged formal complaints on behalf of their residents for months on end, as the homes security is being placed at risk, and break-ins at the blocks have become more frequent, vandalism and drug-dealing has been an issue. But he says because the council gave Ms Z planning permission, she undertook further building work. The council said the next phase of its Streetspace scheme will launch on 28 September and will use planters and signs to 'transform four more streets into places to walk, cycle and exercise while maintaining car access for their residents'. By November last year, Mr X made a formal complaint. Its time there was a full investigation into the relationships between developers, members of the Council and Councillors. It is up to the applicant to make sure they have all the other permissions in place, such as the permission of the land owner, Building Regs etc. croydon council complaints about neighbours - shipoom.com I remember thinking that I couldnt live in this for a day, never mind for months and months and months.. Based in Croydon and edited by Steven Downes. Resident heard 'most horrendous' bangs when vehicle smashed into - MSN The complaint included reference not only to the unlawful tailpiece but also to what I maintain were misleading statements made by the applicant, the agent and council planning officials alike leading up to the committees decision. Croydon Council has been paying a private landlord for the bunglow in The Glade which is empty (Image: Monica McSherry) A bungalow which Croydon Council allegedly pays 2,000 a month for has been "empty for years". Re Mr Patels comments above, it is actually frightening as to how much of the plot that can be filled up with sheds, under what is termed permitted development under The Town and Country Planning (General Permitted Development) (England) Order 2015, Worth looking up the UK Government Website, under its pages titled:- You should be able to find the team's contact details on your council website, usually within the housing . The council invited Ms Z to apply for planning permission retrospectively, which she did 12 months later, in May 2019. The leadership is helpful, creative and always supportive. Neighbour noise complaints comprise around two thirds of the total. Gumtree. Nuisance. The council effectively encouraged this illicit building work to go ahead after it granted planning permission, because the planners never bothered checking on the Land Register or other certificates to confirm the property ownership. Information about our two-stage corporate process can be found on this page. There were 121 complaints to the Ombudsman about the running of Croydon Council - more than 10 each month. Complaints and feedback - Bristol City Council Ms Z partially removed two of the three stanchions and left the third one standing complete. By law, they had 20 days to respond. I would put out a plea to maybe cut the officers a bit more slack, particularly the ones, at my lowly sort of level, that are not managers, have no control over how many applications they are allocated, and also have no real control over the policies they are required to apply, or the Planning Laws that govern their powers. As a last resort you can take legal action through the courts. Mr X and Mr Y contested Ms Zs garage encroached on land in their ownership. Support is available for you or someone you're worried about.

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